Migrating from TDM to VoIP doesn't always meet your quality of service standards. Don't let poor call quality disrupt your business. Unified communications management requires constant vigilance. NetIQ can help.
If you're planning to switch to a Unified Communications or Voice over IP system or have made that switch, you need to monitor and manage your voice and communication quality. Don't let poor call quality disrupt your business. Unified communications management requires constant vigilance. The Unified Communications and Network Device Monitoring solution contains all current modules about unified communications (UC), Voice over IP (VoIP), and network device monitoring.
NetIQ unified communications (UC) and voice over IP (VoIP) management solutions, a part of NetIQ Data Center Management, help ensure high quality of service. We provide pre-deployment assessments, UC component monitoring, automated problem diagnostics and improvement analysis. This delivers a complete lifecycle management solution for enterprises and MSPs across Cisco, Avaya and Microsoft environments.
With NetIQ’s unified communications (UC) and voice over IP (VoIP) management solutions, you can easily consider the below points. Allowing you to monitor and identify, enabling high quality maintenance and incident less mitigation of any VOIP relation issues.
Deploy or expand VoIP
I don't know if my data network is capable of handling voice traffic. How can I identify the bottlenecks in my data network before I add VoIP? How can I make sure that other app traffic won't degrade voice quality of service?
Improve VoIP quality of service
We migrated to VoIP, but the quality of service is not what we expected. How can I tell when a UC component is failing before users have a poor experience? How can I measure the quality of VoIP calls and reduce the impact of problems?
Maintain VoIP capacity
We have no good way of knowing when we will hit capacity limits for traffic on our network. Voice traffic increases can cause quality declines for VoIP and other applications. How can I plan ahead to avoid capacity problems?
Manage mixed UC
It takes too many resources to manage multiple UC technologies, and the supporting infrastructure. We have different vendors for networking, UC applications and hardware. How do I reduce and manage this complexity?